Pinewood Residential & Nursing Home
33 Victoria Place
Budleigh Salterton
Devon, EX9 6JP

T: 01395 446161
E:

Pinewood Residential & Nursing Home Testimonials

Below are a selection of letters and cards from various residents and their families.

Please click on the thumbnail images to view the original documents.

Thank you for your care - when Eric came to stay
and for all your help in every kind of way.
Thanks to all the nurses, carers and the cooks
To all the cleaners - and those who keep the books.
To those who do the laundry - and the house maintaining
For those who do the driving - and the entertaining.
Thank you for the atmosphere - where happiness is key
Thank you all from Mary - and from me.

To all the staff at Pinewood
Thank you
Eric

To all the staff.

Thank you for your kindness and care.

Thank you so much.

Charles

Thank you all for a very happy two weeks at Pinewood, and I look forward to my next visit.

With love to you.

Biddy

To all the staff.

With grateful thanks for loving and efficient care of Katie Harrington during her short stay at Pinewood.

From her family.

Jane Briscoe

Dear Phillip,

John and I would like to thank both you and your staff for the lovely flowers you sent to Letty's funeral.
We would also like to thank you all for the kindness you showed Letty whilst she was in your care, especially towards the end.

With many thanks again,

Judith & John (Wilson)

Dear Philip,

John and I do thank you and the staff involved for a very good meeting/party! on Wednesday. We really weren't expecting such a spread of food and drink, but it was much appreciated. The new building seems to be a great success and we're looking forward to seeing the garden take shape - I wonder if the beautiful Japanese Maple will be found again, as I gather someone tried to save it!

It was obvious that it is the small niggles which mean more to the residents than any of the larger issues so a suggestion box might be a very good idea. Otherwise, things are obviously going to get done as and when funds allow.

The care of the residents is obviously top priority and I know Mum finds them very kind and caring. It must be difficult for you if staff leave soon after they have been trained! Mum also thinks the present cook is good.

We wish you a happy new year ahead.

Yours John and Linda (Skillen)

Thank you all for looking after my Mum,
Biddy, so well.

Sue

Dear Philip and all the staff,

My husband, Ron, and I would like to thank you again for the loving care and attention you have given to our stepmother, Eveline, during the time she was with you, at times not easy, as we know. Lesley and Ruth have been especially kind and helpful, as indeed all the members of the nursing and caring staff have been, all of which we do appreciate.

Eveline was very comfortable in her room, which is where she preferred to stay, as you know.

As a small token of our appreciation, please accept the enclosed cheque for Pinewood, to be used however you wish.

Yours sincerely

Ron and Mary Putland

To everyone,

Thank you for my mother's care.

Even though she was not there long, she was beginning to settle in and like it.

Again, thank you.

Richard (Slade)

A big thank you.

To Sue who made the splendid birthday cake and all who contributed to making my birthday such a happy one.

I shall always remember your kindness.

Thank you all once again.

From Jack

Dear Philip,

I would like to thank you and your staff for the quality of the care, and all the kindness and sensitivity shown to me dear wife, Eileen, who so sadly passed away in the early hours of Tuesday morning.

Thanks to the vigilance of Bhundi and the carers, my daughter and I were contacted when Eileen's condition deteriorated in the evening, and were able to sit with her through her final hours until she slipped away peacefully, for which we will always be grateful. I know the staff at Pinewood did their best to make Eileen's stay there as pleasant as possible, so will you please convey our appreciation?

Eileen's funeral will be held at 1.30pm on Friday 29th February at the Exeter Crematorium and if any of her carers would like to attend, they will be most welcome.

Yours sincerely

Bernard Covey

To the staff of Pineood Nursing Home
Life is sweet - the poet said
Wat ere your circumstances
but sadly now, within my head
is the only part that dances.

So now I need a kindly hand
to help me over the stile
and a place like Pinewoodland
to pause - and bide a while.

For the welcome that is warmest
on your cliff top by the sea
for your care - and your kindness
Thank you all from Mary and from me

Eric

To the staff.

Thank you all for your support. It is much appreciated.

Wishing you all a very happy Christmas.

From Frances

Room 34

Just a small token to express my sincere thanks for your care and concern over David's time with you.

We, as a family, could have asked for nothing more.

My best wishes to you all.

Margaret Furler

To Dad's carers.

Thank you so much for looking after Dad so well.

Perhaps these chocolates will go some way to compensating for him being so difficult!
Thank you.

John Sealey

To all the staff at Pinewood,

Many, many thanks for organising Connie's day trip to see Adam Passing Out as an Officer at Dartmouth College.

We know she had a wonderful time and it meant a lot that we were all there as a family.

We really appreciate all you do - happy Christmas and New Year, and enjoy the biscuits.

From Connie's loving family.

A very big thank you for a wonderful welcome to Pinewood - what could have been very stressful was made a pleasant experience by all concerned.

Philips proactive attitude to problems, Karens gentle assessment of Mum in her own home and then being there to welcome her into her new room (a familiar face) - all those nursing and care staff who popped in to say hello and explain things and make her feel at home - we are most appreciative of your efforts.

From Cecile Lunsdales family

To all the staff at Pinewood - especially those we didn't get to know well enough to thank individually - who cared for Cecile with kindness during her last weeks.

With sincere gratitude from her family.
Liz, Sam, Jane, Bryan

In this busy world
we sometimes forget
there are still nice people
who do nice things.
Thanks for being
such a wonderful reminder

To all the staff at Pinewood Nursing Home

Only the warmest
Thank You will do
For people as nice
And as special as you!

Thank you all very much for taking such good care of Dad, Colin Burr, and your kindness to his family. You made his last couple of months very comfortable.

Vicky, Graeme and Zoe

Dear Phillip,

I am writing to say how grateful we were for all the loving care and attention you and all the staff paid to Connie.

It was wonderful of the staff and yourself to take the time to come to the funeral service and to join us for the refreshments at the Diggers afterwards.

The retiring collection I have divided between Pinewood's staff fund and Age Concern, Exmouth. I enclose £200 for you and do hope the staff will enjoy something special in the future.

With Many thanks

Your sincerely

Jane Butler

To all of the staff at Pinewood
Who work night and day to do good
for Residents staying
or coming and going
doing all that they would - if they could!

Thank you again

Eric and Mary

To play a helping role
Requires a very special heart
You were truly brilliant
At taking on the part
So much appreciation
Is the very least youre due
And so it comes with heartfelt warmth
And special thanks to you

To all the staff and residents
Best wishes
from Mrs Lewin (and my dear Jimmy)

Dear Phillip, Karen and all the staff at Pinewood,

It is now my pleasure to write to you to express my gratitude and the gratitude of Avril's whole family for the outstanding love and professionalism of all of you.

Thank you for looking after my mother, Avril, through thick and think, good times and bad for 10-11 years, and staying the course till the end and a new beginning.

We all knew she was a very remarkable and lovely and loving, affectionate, grateful and beloved and much respected lady.

Avril's family would be honoured and grateful if you would kindly accept the enclosed cheque from Avril, as it were, and from the beneficiaries of her will, for the benefit, joy of residents and staff in memory of Avril.

Love Roni

Dear Matron,

Would you, on my behalf, thank the nurses and staff at Pinewood Nursing Home for their kind preparedness in making Margaret's birthday so unforgettable and the present of a Birthday cake and their general care and thoughtfulness.

A total of 9 people were in that room when the staff came in and all sang twice to Margaret the Hppy Birthday song. There was a response eventually in her face and eyes. It was such a lovely afternoon. There were so many Birthday cards and bunches of flowers. It made it all wonderful through the afternoon.

Thanking you all again.

Cliff, Jane and Luka

For the residents

and staff of

Pinewood.

Thank you to

all of the staff

for your care and

kindness,from

Jack (John Casey)

on the occasion

of my 100th Birthday

To all of the staff at Pinewood,

Thank you so much for the lovely Birthday cake baked for Grandad Jack (Casey) and for all of your care on a daily basis.

The Mayor and his wife stopping to have ‘tea’ with Jack was unexpected and a real treat for him. Thank you.

Thank you very much on Jack's behalf for the birthday gifts - if the magnifier helps him to read his own mail and TV Times it will make a huge difference to his daily life and we appreciate this generous gift from Pinewood.

Best wishes from Jack's granddaughters.
VJ and Jan

Dear Philip, Karen and all at Pinewood,

Thank you so much for everything you did for dear Dad to care and keep him in those last days he spent with you. It means a great deal knowing he had found the perfect ending, and was content.

Thank you Philip for your attendance at his funeral service yesterday and all at Pinewood for the lovely floral tribute - we were so pleased that he had been fondly regarded and remembered, even though he was at Pinewood so short a time. A lovely place, a lovely home and lovely staff.

With love from Gale, Ian, Karl and Kris Cann.

Dear Philip, Karen and all at Pinewood,

Thank you for making Dads last days as comfortable as possible, with care, kindness and humour. We had hoped he would have a little more time and some days of sunshine to enjoy his beloved views of Budleigh Bay looking down from Pinewood, but, sadly, he was swiftly overtaken by ill health.

Thank you all again for dear Dad,

Gale, Ian, Karl & Kris

To all the lovely, kind, helpful members of Pinewood staff.

Thank you for everything, those known and unknown.

...for a very special you!

All of you!

With much love from Joy